Refund Policy

Mangal Stuti Services provides Virtual Puja experience, we have a liberal Cancellation and refund approach.

Cancellation Policy & Refund Policy
  1. As a customer you are responsible for understanding this refund policy upon purchasing any services on Mangal Stuti Services, however we realize that exceptional circumstance can take place with regard to the character of service we offer, so we do honor requests for refund.
  2. Cancellations received before 48 hours of the date of puja may eligible to receive a 50% refund of booking amount after deduction of administrative cost determined by the Company for the particular puja.
  3. Cancellations received before 24 hours of the date of puja may be eligible to receive a 25% refund of total amount.
  4. Cancellations received within 24 hours from the puja date will not be eligible for a refund under any condition.
  5. Cancellation request will be only accepted via e-mail on info@mangalstuti.com
  6. All refund requests must be made by the registrant only from the same email which was used at the time of signing up that is stored with the Company. No refund request will be entertained if it is from a different email id.
  7. Refund requests must include the payment transaction details and other details as specified from time to time along with the reason for cancellation.
  8. Refunds will be credited back to the original credit card/ bank account/ other mode used for payment within 15 days from the day of cancellation request was received.
  9. If a transaction was made fraudulently then the Company reserves the rights to cancel any of the services and issue a refund to the source from which the payment was made.
  10. On the day of Puja if the allotted pandit is ready on time but Registrant /Devotee decides not to have the puja performed (due to some reasons) , there will be no refund provided.
  11. In case of Astrologer's consultancy no amount will be refunded once booked.

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